Term and Conditions

Terms of Use

By using this website – https://rdmasaladryfruits.in you are accepting all the mentioned below Terms & Conditions. Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

 

User Account, Password, and Security

You will receive a confirmation email upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

Eligibility

Services of the Site/Delivery would be available to only select geographies in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. If not feasible or any other reason Bullion Mouth Fresheners Management may cancel any order anytime without any intimation.

These Terms of Use and all transactions entered into on or through the Website and the relationship between You and Bullion Mouth Fresheners shall be governed in accordance with the laws of India without reference to conflict of laws principles. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, these Terms of Use, the Agreement(s) or any transactions entered into on or through the Website or the relationship between You and Bullion Mouth Fresheners shall be subject to the exclusive jurisdiction of the courts at Mumbai, India and You hereby accede to and accept the jurisdiction of such courts. Each party hereby irrevocably waives any objection which such party may now or hereafter have to the laying of improper venue or forum non convenient. Each party agrees that a judgment in any such action or proceeding may be enforced in other jurisdictions by suit on the judgment or in any manner provided by law. Any and all service of process and any other notice in any such suit, action or proceeding with respect to this Agreement shall be effective against a party if given as provided herein.

Order Cancellation

To cancel an order, simply call our customer service at +91 748 601 1115 (11AM – 6PM) or email us at info@rdmasaladryfruits.in.com.You will receive a shipment confirmation email when your order is shipped out. Your order can only be cancelled only if it has not been shipped already. If your order has not been shipped and you have paid the amount via debit card/credit card/Netbanking, the complete amount including shipping charges will be refunded to the same account from which the payment was made. In case the order has been shipped, the refund can only be provided after we have received the shipment back in our warehouse. In case of payment via cash on delivery, if the order is not accepted, cash on delivery will not be allowed in any future purchases for the customer.

 

Refund Process

Refunds are only possible in the following cases:
– Cancellation of an Order before being shipped
– Customer refused to collect the delivery
– Customer wasn’t available during stipulated delivery attempts
– The delivery address was wrong / unreachable
For case 2, we will process the refund after receipt of the product by Ample Technologies Private Limited. All Refunds will be processed based on the mode of payment used by the customer while placing the order.
– Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
– Orders paid by net banking accounts will be credited back to bank account.

Shipping Policy

The shipping time of the products is mentioned with all sales. Further, the delivery usually takes 15-20 days from the date of purchase depending upon the location of the delivery.

To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:
– Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
– Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
– Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.
– In case of Cash on Delivery orders, please make sure someone is available at the shipping address to pay cash by tendering exact change.



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